There it was, my world class marvel of technology, my boyhood dream finally come true; the best telescope that money can buy. Carefully delivered by Fedex; I waited outside in the rain for two days to be certain that it would not be damaged in any way on the final leg of its journey. In the corner of my study, with a world waiting to be peered into I was overcome as I wiped a tear away that formed in the corner of my eye.
With a sense of reverence, I carefully removed the tissue paper from my $2500 Telescope and plugged in the attached power cord. Gears began to whir as my newborn baby began to come to life. I hummed “Isn’t she lovely, Isn’t she beautiful” as I took the moment in.
Her wonderful light gathering capability, her optimized baffle system and her 2” eyepiece had my heart racing as I moved my captain’s chair into position for her first eye opening glimpse into her world. Yes, childbirth is truly a wonderful thing.
As I looked through the eyepiece I saw . . . a black blob. Reviewing in my mind the specs on this telescope, this was supposed to be computer assisted with minimal edge vignetting and a flat field of view on the primary focal plane. This cannot be! Let me think…maybe I am focused in on the left pupil of an ant in the next zip code . . . let me adjust the angle of incidence and . . . still a black blob. Now laughing at me.
Tears of joy have now become the bitter streams of sadness and are joined with a symphony of soul shaking sobs. My hopes now dashed, my joy now gone and my world is as dark and empty as the telescope that is now blind before me. Such high hopes for joyous times together and now stillbirth.
Why me? Why did this have to happen to me? I had so many high hopes and positive thoughts and all I get is a blind telescope that cannot see? Is this fair? Frustration became anger and life, creation and most significantly this now worthless piece of technological trash that has just become the total embodiment of all things evil and wrong. Then, just as I was heading out for a drink, a voice came from the heart of my technological disappointment.
Good Morning Mr. Smith; this is Sam from customer service. We monitor the installation of every telescope that we place and according to your user agreement, you did sign up for a year of technical support so let’s begin.
If I may, no amount of moaning will fix this situation. Also, in order for us to get this up and running, I have to ask you to step away from your feelings and commit to do what needs to be done in order to get that wonderful telescope fully operational.
The real problem is not the telescope but rather your expectations of it; you anticipate a life without challenges where everything falls wonderfully in place. Such a world would be boring; challenges successfully resolved are at the core of life’s most rewarding moments. So the real issue is not the challenge that you face but rather your perspective of it. If I may, let me encourage you to face this challenge as an opportunity to learn yourself and how you relate to the world around you.
Mr. Smith; enough of my lecture which I hope has been helpful. In order to get your telescope up and running, have you removed the lens cap?